Frequently asked questions
Quick answers about stays, rooms, amenities, weddings, and getting to Las Terrazas Resort in Belize.
San Pedro town is about 3.5 miles south, a 20-minute golf cart ride or water taxi. The resort can arrange golf cart rental for island exploring, or the concierge can book taxis. Secret Beach is a 15-minute drive north.
Reservations at the refundable rate can be cancelled with a full refund up to 31 days before arrival. Within 31 days, the reservation is non-refundable. We strongly recommend purchasing travel insurance to protect your investment. To make changes, contact us directly.
Yes. Belize offers excellent dive opportunities for both beginners and certified divers, with guided trips to reef sites and training courses available through local operators.
Our residences have full kitchens, and we can arrange cribs, high chairs, and pack-and-plays on request. The private beach has calm, shallow water that's ideal for younger swimmers, and the main pool has a gradual entry. Let us know your kids' ages when you book and we'll have everything ready.
Yes. Las Terrazas welcomes outside photographers and videographers. Many couples choose local Belizean photographers familiar with the island's light and landscapes, and our wedding coordinator can recommend trusted vendors.
Bring closed-toe shoes, lightweight clothes, water, sunscreen, and bug spray. For caves, expect to get wet and wear secure footwear.
Most restaurants and tour operators accept major credit cards, but carrying some Belize dollars or US dollars is recommended for small shops, tips, and local vendors.
Safety comes first. If weather conditions affect an excursion, we will help you reschedule or choose an alternative day or experience based on availability.
Select "Weddings & Events" in the contact form so your request is routed to the appropriate planning team.
From Belize City International Airport (BZE), you can take a short local flight to San Pedro (about 15 minutes) or a water taxi route that typically takes around 90 minutes including transfer time.
You must be in Belize for at least 72 hours (weekdays) before the ceremony. Required documents include valid passports, birth certificates, and proof of marital status. Las Terrazas coordinates the marriage license process through the Belize Registry as part of every wedding package.
Yes. Daily housekeeping is included, with fresh towels, tidying, and restocking to keep your residence comfortable throughout your stay.
Yes. Our residences have full kitchens, and the calm private beach is perfect for kids. We offer family experiences like snorkeling and beach games.
Select "Groups & Meetings" in the contact form and share expected group size, dates, and room needs.
Fly into Belize International (BZE), then take a 20-minute commuter flight to San Pedro. Our driver Walter meets you at the airstrip and brings you to the marina. From there, it is a 10-minute private boat ride to the resort. Most guests say the boat arrival is the highlight of their first day. We arrange everything for you.
Yes. Share your travel dates and interests and we will help you build an itinerary. You can adjust plans once you arrive.
Yes. Las Terrazas has one of the largest stretches of private white sand beach on Ambergris Caye. Sargassum (seaweed) can appear seasonally throughout the Caribbean, but our team maintains the beach daily and the island has invested in removal equipment to minimize impact.
The Belize Barrier Reef is just offshore from Ambergris Caye, and many reef snorkeling and diving sites are reachable in a short boat ride.
Absolutely. Las Terrazas Resort welcomes all couples. While Belize does not currently offer legal same-sex marriage, we host beautiful commitment ceremonies and celebrations of love for all couples.
Fly into Belize City (BZE), then take a 20-minute domestic flight to San Pedro on Ambergris Caye. Our van driver meets you at the airstrip and takes you to the marina, where our private boat brings you to the resort in about 10 minutes. We handle all transfer arrangements.
Yes. Complimentary high-speed WiFi is available across guest residences and main resort areas.
Every residence includes a full kitchen or kitchenette with essentials for daily cooking, plus easy access to on-site dining if you prefer not to cook.
We do not allow pets at this time, with the exception of service animals. Please contact us if you have specific needs.
No rental cars on Ambergris Caye — the island runs on golf carts. We can arrange a golf cart rental for you through the resort. Most guests find the resort itself has everything they need within walking distance.
We work with experienced local operators and guides. Certifications vary by activity (for example, diving). Ask us about a specific tour and we will confirm details.
The reef is minutes away by boat. Island activities are a short golf cart ride. Mainland tours are typically full-day trips and include transfers and ground transport.
Our reservations team is available Monday to Saturday from 8:00 AM to 8:00 PM Central Time.
Our reservations line is staffed Monday through Saturday, 8:00 AM to 8:00 PM CT. You can still submit the contact form anytime, including Sundays.
Book these in advance, especially during busy travel periods. They are limited by weather, schedules, and operator availability.
For weddings and events, select "Weddings & Events" in the contact form so the request is routed properly. For room bookings and travel details, choose "Reservations" or call us directly.