Frequently asked questions
Quick answers about stays, rooms, amenities, weddings, and getting to Las Terrazas Resort in Belize.
Select "Weddings & Events" in the contact form so your request is routed to the appropriate planning team.
Bring closed-toe shoes, lightweight clothes, water, sunscreen, and bug spray. For caves, expect to get wet and wear secure footwear.
At this time, we do not provide a dedicated WhatsApp booking channel. Please call us or use the contact form for assistance.
For weddings and events, select "Weddings & Events" in the contact form so the request is routed properly. For room bookings and travel details, choose "Reservations" or call us directly.
Yes. Complimentary high-speed WiFi is available across guest residences and main resort areas.
Yes. Fly into Belize City (BZE), then take a 20-minute domestic flight to San Pedro. Our driver meets you at the airstrip and brings you to the marina, where a private boat takes you to the resort in about 10 minutes. Add transfers during booking or contact the concierge.
Las Terrazas Resort is located 3.5 miles north of San Pedro on Ambergris Caye, Belize.
The best weather is usually from late November to April, with sunny days and lower humidity. Green season (May to October) brings warmer weather and occasional rain, but also fewer crowds.
The reef is minutes away by boat. Island activities are a short golf cart ride. Mainland tours are typically full-day trips and include transfers and ground transport.
Yes. We can arrange water taxi or flight transfers from Belize City. Book during checkout or contact us in advance.
Yes. Daily housekeeping is included, with fresh towels, tidying, and restocking to keep your residence comfortable throughout your stay.
Yes. Share your travel dates and interests and we will help you build an itinerary. You can adjust plans once you arrive.
Yes. We can guide you on the best transfer option from BZE to San Pedro and help coordinate local flight or water taxi logistics.
Yes. Las Terrazas has one of the largest stretches of private white sand beach on Ambergris Caye. The beach is great for walking, swimming off the dock, and lounging in hammocks. The 70-foot infinity pool is steps away. The Belize Barrier Reef is a short boat ride out for snorkeling and diving.
Included with your stay: kayaks, paddleboards, Hobie Cats, aqua bikes, fishing rods, bicycles, WiFi, daily bottled water, daily housekeeping, and beach and pool facilities. Extra charge: spa treatments, dining, golf cart rental, airport transfers, and guided tours and excursions.
Yes. Use the callback option on the contact page and share your preferred time window.
Yes. Las Terrazas sits on one of the largest private beachfronts on Ambergris Caye. The sand is maintained daily with the island's only Surf Rake, and beach access is exclusive to resort guests. Cabanas, hammocks, and chaise lounges are complimentary and never reserved.
Safety comes first. If weather conditions affect an excursion, we will help you reschedule or choose an alternative day or experience based on availability.
You must be in Belize for at least 72 hours (weekdays) before the ceremony. Required documents include valid passports, birth certificates, and proof of marital status. Las Terrazas coordinates the marriage license process through the Belize Registry as part of every wedding package.
San Pedro town is about 3.5 miles south, a 20-minute golf cart ride or water taxi. The resort can arrange golf cart rental for island exploring, or the concierge can book taxis. Secret Beach is a 15-minute drive north.
Yes. We can arrange private charters and customize days based on your interests, pace, and group size.
Our reservations line is staffed Monday through Saturday, 8:00 AM to 8:00 PM CT. You can still submit the contact form anytime, including Sundays.
Yes. You can call our toll-free reservations number at +1 (800) 447-1553.
Our residences have full kitchens, and we can arrange cribs, high chairs, and pack-and-plays on request. The private beach has calm, shallow water that's ideal for younger swimmers, and the main pool has a gradual entry. Let us know your kids' ages when you book and we'll have everything ready.
Yes, our team can assist with booking snorkeling, diving, fishing, mainland excursions, and other experiences based on availability and weather.
Fly into Belize City (BZE), then take a 15-minute flight or 90-minute water taxi to San Pedro. We're a short walk or golf cart ride from the airport.
Yes. Las Terrazas has one of the largest stretches of private white sand beach on Ambergris Caye. Sargassum (seaweed) can appear seasonally throughout the Caribbean, but our team maintains the beach daily and the island has invested in removal equipment to minimize impact.
(Non-refundable)
This rate is fully prepaid at the time of booking and is non-refundable. Date changes and cancellations are not available once confirmed. Includes our Best Price Guarantee: if you find a lower rate for the same room and dates on any other website before check-in, we will refund the difference.
Flexible Rate (Refundable)
A deposit is collected at booking. Cancel at no cost up to 30 days before your arrival for a full refund to the original payment method within 5 to 10 business days. After the deadline, your deposit becomes non-refundable. The remaining balance is charged at check-in.
This rate is fully prepaid at the time of booking and is non-refundable. Date changes and cancellations are not available once confirmed. Includes our Best Price Guarantee: if you find a lower rate for the same room and dates on any other website before check-in, we will refund the difference.
Flexible Rate (Refundable)
A deposit is collected at booking. Cancel at no cost up to 30 days before your arrival for a full refund to the original payment method within 5 to 10 business days. After the deadline, your deposit becomes non-refundable. The remaining balance is charged at check-in.
Breakfast is not automatically included, but you can add it during booking or purchase on-site. Every residence has a full kitchen if you prefer to prepare your own.
Yes. You can book by phone with our reservations team at +1 (713) 780-1233.